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How should I pack my parcels?
Quick Summary Proper packaging helps protect your parcel during delivery. Choose packaging based on the weight, shape, size, value, and fragility of your items. Use suitable internal packaging to cushion and secure the contents, and st...
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How to claim free packing materials?
Quick Summary After completing a qualifying top-up, you can manually redeem your eligible free packaging materials through Shop & Rewards > Redeem & Shop. The available free redemption items will be displayed based on your t...
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What do I need to prepare before packing?
Quick Summary To choose the right packaging materials, first consider your parcel's size, weight, shape, and fragility. Use suitable internal packaging to protect your items from movement and impact, and external packaging to secur...
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Where can i purchase packaging materials on EasyParcel?
Quick Summary You can purchase packaging materials through Shop & Rewards > Redeem & Shop in your EasyParcel account. Select your items, enter your shipping details, and complete the transaction using EasyParcel Credits. To ...
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How can I maximise protection to my parcels?
Quick Summary You can maximize the protection of your parcels by using suitable packaging materials. You may check out the materials you need to prepare before packing. Once you have all the materials, you can add a few layers of prote...
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How can I implement quality check after packaging done?
Quick Summary Before sending your parcel, perform a few simple checks to make sure it is securely packed and ready for delivery. Check that the parcel is fully sealed, the contents do not move or rattle, and the Air Waybill (AWB) is cl...
